An authentic way of working

Every design or change project is tailor-made, simply because every organisation is different in many ways. In collaboration with the project team, I draw up a tailor-made approach, including clear intermediate steps and deadlines, that contributes to your objectives. During the process, my focus is on monitoring the concept. And on guiding the implementation of the design.

Design and change management

A successful design is a supported design. In my design projects, I like to start at the source: the organisation. Part of every organisation are the people on the work floor. As far as I am concerned, the wishes and needs of these end users are crucial ingredients for a design process. But what if the lines are already on paper and ‘only’ the switch needs to be made before you can shift to a new way of working? Then it’s all about telling the right story. I start at the origin, the WHY, and go through the pluses, minuses, tips and tricks with you. Only by sharing, listening, talking, brainstorming and developing is a smooth transition guaranteed. Of course, every change process is different, but the approach is based on experience and proven theories.

Phase 1

The start

Before defining a new way of working and new surroundings for your organisation, we go into depth together. The functional and practical requirements are obviously leading components in determining the intended result. But the corporate strategy, identity, image and core values are important ingredients that add flavour. Together with a cross-section of employees, the end users, we look for these crucial ingredients that make the future working environment enjoyable and sustainable.

Phase 2


After the research in the initiative phase, concept development begins. Working with key users, I determine the storyline that provides guidelines for the design phase. I ensure that every future decision is based on a concept that is fully in line with the organisation’s preferences. This provides a solid foundation to build on.

Phase 3


After the concept phase it is time to design. The path forward has been mapped out, but many details still need to be worked out. Together we go through all the steps and make all the choices necessary to make the end result shine. The (intended) suppliers are closely involved in this phase, because together you can achieve the desired result more efficiently. Naturally, the end user is also involved in this phase.

Phase 4


During the realisation phase of the project, I am an active member of the construction team. At the same time, I am the linking pin between the construction team and the organisation’s key users. My role is to monitor the concept, guide the implementation of the design and supervise the change process involved.

Phase 5


The future of your pleasant, renewed working environment is settled – congratulations! In the follow-up phase, I tie up the loose ends with you and carefully provide tips and tricks. Even after everyone is in place and working in a different way, I continue to, if needed, inform and evaluate. Because I want to ensure that your working environment remains attractive, sustainable and future-proof.

Want to know what these project phases look like in practice? Then go to the portfolio page.